Bulk Orders

Management have asked that for all requests regarding bulk orders? Please visit/ request in store.

Catalogue:

Sorry we do not currently have a catalogue as we only post our specials and deals online

Charity requests

As a business we do allocate our charitable funds at the beginning of each financial year. However, if you are requesting help, support, funds or produce? We ask that you hand to the Store Manager in person – a written letter with all details of charitable endeavour including your business ABN (if applicable) and State Charity Licence attached. All charities who receive a donation of any type, must acknowledge Ryan’s Fruit and Veg. Also give a receipt with Charitable license and all State regulations attached. Please understand that as we receive many requests we simply can not give to all.

Complaints

Please PM us any feedback you feel you need to. We will bring this up in our next team meeting as customer feedback should be acted on. If you have another negative experience in our store which you think needs to be addressed then ask for management so we can address it immediately, we are always happy to accept constructive criticism.

Deliveries

Sorry we don’t do deliveries. We are totally committed to keeping prices cheap. If we did deliveries our prices could go up.

So deliveries won’t be happening at this stage.

Employment / Jobs

Please see Job sections

Thanks for your employment enquiry. We may or may not have vacancies at the moment? We are passionate about working with great people. If you are a hard working, use your common sense kind of operator then please send your resume and cover letter to cultureemployment@gmail.com

** Please note there be no further communication on employment via Messenger

How to contact us / Phone Number

You can contact us via Private Message on Facebook but this is limited. To contact us for all enquiries please visit us in person in the store.

We do not have a phone number at the store.

Do you have a product?

Hi there, due to the very high demand regarding questions on items. We ask that you visit us in store to see all our cheap prices and products. Also keep watching our Facebook page as we post specials / prices frequently.

How much is a product?

Due to the very high demand regarding questions on pricing. We ask that you visit us in store to see all our cheap prices and products. Also keep watching our Facebook page as we post specials / prices frequently.

Locally sourced produce

Fresh produce is always better sourced locally so when possible and conditions or seasons are favourable then we buy local grown produce. Australia is a big lucky country, so if we cannot buy local then produce will usually be grown somewhere in Australia. So if it’s not local it’s Australian grown. This excludes a couple of products (garlic and kiwi) which is difficult to supply all year with Australian grown.

So our produce is local, or It’s Australian.

And it’s cheap.

Specials

We do not have set days for any Specials. Some Specials can run for only a day and some for over a week. Because we work fresh from the markets and direct off farms, our specials depend on what the farms are producing. So if you see a great deal-then grab it, as it might run out soon.

But rest assured there is always something cheap and on special.

Spoilt Produce

We are sorry to hear your produce didn’t last as long as you wanted.

It is our highest priority to build trust with our customers. That means that we will deliver constant fresh produce at the cheapest price all year round.

However there will be the odd occasion when the product comes through that may not be up to our standards. For this we ask that you don’t judge us on a bad apple but on whether we have supplied you constantly all year with quality fresh food for less than anyone else. Bring back with either docket or produce in store for a refund or exchange. Or speak to us via Pm on facebook.

Special requests

Management have asked that for all requests regarding bulk orders? Please visit/ request in store.

Trading hours

See our ‘About’ section for normal trading hours.

Generally it is 8am – 6pm 7 days a week. Should we close for any reason – we will notify in advance on the Website, Facebook and Instagram.

What happens in the rare instance that I am overcharged?

We apologize if you’ve been overcharged. To rectify this, please reach out to our customer service team. You can either:

Direct Message via Facebook: Send us a direct message with a copy of your original receipt.
Visit in Store: Visit in store and speak with management.
Once we verify the overcharge, we’ll either refund the difference to your original payment method or offer an exchange for a product of equal or lesser value.